Online Store Policy
Customer Care
At MyBoysCantSwim.com, we are dedicated to providing exceptional customer care and ensuring your satisfaction with our products and services. Our team is committed to addressing any questions, concerns, or feedback you may have in a prompt and professional manner. Whether you need assistance with placing an order, tracking your shipment, or navigating our website, we're here to help. You can reach our customer care team via email at support@myboyscantswim.com or by filling out the contact form on our website. We strive to respond to all inquiries within 24 hours during our regular business hours. Your happiness is our priority, and we appreciate the opportunity to serve you. Thank you for choosing MyBoysCantSwim.com.
Privacy & Safety
At MyBoysCantSwim.com, we understand the importance of your privacy and are committed to protecting it. This Privacy Policy outlines how we collect, use, store, and protect your personal information.
Information Collection and Use:
When you visit our website, we may collect certain information, including but not limited to your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide you with the products and services you request.
Third-Party Payment Processing:
We use secure third-party banking services to verify and process payment transactions. Your payment information is encrypted and securely transmitted to these third-party providers for payment processing. We do not store or have access to your credit card details.
Data Security:
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. All sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.
Information Sharing:
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.
Communication:
After a successful purchase, we may contact you via email to confirm your order, provide shipping updates, or address any issues related to your purchase. Additionally, with your consent, we may occasionally send you promotional emails about new products, special offers, or other information we think you may find valuable.
Your Consent:
By using our website, you consent to our Privacy Policy and agree to its terms.
Changes to Our Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated Privacy Policy will become effective immediately upon posting.
If you have any questions or concerns about our Privacy Policy, please contact us at info@myboyscantswim.com.
Thank you for trusting MyBoysCantSwim.com with your personal information.
Wholesale Inquiries
For wholesale enquiries and further information on stocking 'My Boys Can't Swim' in your retail outlet, please contact us via email at info@myboyscantswim.com. We welcome the opportunity to collaborate with retailers interested in offering our empowering narrative on male fertility to their customers. Whether you're a bookstore, a health and wellness retailer, or any other outlet seeking meaningful content for your audience, we're here to provide assistance and answer any questions you may have. Reach out to us today, and let's embark on this journey together.
Payment Methods
Credit / Debit Cards